Return Policy
Do you accept returns?
What items are non-refundable?
Non-returnable items:
- Gift cards
- Items in sale/clearance section
- Items marked FINAL SALE
- Items sold on sale during a promotion
- Pre-Sale/Pre- Order Items are FINAL SALE. Please refer to the Pre-Order Terms & Conditions section on our website.
We do not accept exchanges
If you would like to exchange an item for a different color, size, or style, please place a new order for that item and return back the original order for a refund within 30 calendar days of receipt. Please follow the refund policy to initiate this process.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned items within 10 business days.
- Refunds are issued back to the original form of payment(s).
- Refund will be processed and a credit will automatically be applied to the original method(s) of payment within 10 business days.
Return instructions
- Pack all the returned items, along with your order number
- The return address for the package is:
TINY REVIVAL CLOTHING CO.
ATTN: RETURNS DEPT
2100 Clark Rd.
Salisbury, NC 28146
Damaged/Defective Policy
If you have any quality issues due to a manufacturer’s defect we are happy to offer an exchange for the exact item, if it is in stock. You will have 30 days from purchase date to initiate a return of the defective item, which must be unwashed, unworn, and in original packaging, including tags attached. Once the item has been received and deemed defective, we will issue the replacement or store credit if no longer in stock. You will not be charged a shipping/restocking fee for damaged items. Please contact hello@tinyrevival.com to report a damaged or defective item.
Still have questions? Email us at hello@tinyrevival.com with your full name and order number, and we will get back to you shortly.